[!todo] Seed note. A starting point, not a finished note yet.
Ron Westrum’s 2004 paper “A typology of organisational cultures” (BMJ Quality & Safety) sorts organizations by how they treat information into three types: pathological (power-oriented, information is hoarded and messengers shot), bureaucratic (rule-oriented, information moves through channels and novelty is resisted), and generative (performance-oriented, information flows freely, failure prompts inquiry rather than blame). Westrum’s claim, drawn from studying aviation and medical safety, is that how freely information flows predicts how well an organization catches problems and performs. The DORA research (DORA Metrics) picked this up as a measurable capability: generative culture predicts higher software-delivery performance. Connects to Blameless Postmortems and psychological safety. Seeded from DORA Metrics.